NETWORK ENGINEER (Good English)

Groove Technology is a cutting-edge software provider specializing in Logistics, eCommerce, and custom software systems. We seek to attract and retain the smartest and most capable staff in and around Ho Chi Minh City to offer the highest level of service to our customers from Hong Kong, Australia, and Europe.

We are a dynamic, process-oriented company with a keen focus on high-quality delivery and continuous improvement. We seek open- minded, creative, proactive professionals capable of thinking outside the box and comfortable sharing their ideas.

Your responsibilities will include:

Short-term (initial period):

• Perform setup tasks similar to current team members based on established standardised procedures (e.g., configuring IoT gateways, edge computers, modems, routers, virtual networks, WiFi networks, etc.).
• Provide remote support (Tailscale + Rustdesk, SSH) for troubleshooting, particularly in terms of networking and Internet connectivity.
• Support equipment installations on remote sites, with an emphasis on ensuring networks and Internet connectivity are functioning as expected before installation is considered complete.
• Conduct basic Linux configuration and monitoring.
• Prepare and test hardware setups before deployment.

Long-term:

• Support the adoption of greater automation in setup, testing, and remote monitoring.
• Manage, monitor, and support deployed IoT network systems to ensure high uptime.
• Design and optimise end-to-end networking solutions across multiple sites.
• Produce and maintain technical documentation, diagrams, and training materials.
• Provide training and guidance for on-ground teams.
• Contribute to system optimisation for performance and cost efficiency.

To be successful in this role you must have:

Must-have:

• At least 3 – 5 years experience in networking fundamentals and experience across the full stack (switches, routers, VLANs, VPNs, WiFi, wired networks, remote maintenance/monitoring).
• Hands-on Linux skills (installation, configuration, monitoring).
• Basic scripting (Python, Bash).
• Practical experience handling networking challenges for large data systems.
• Good teamwork skills, able to integrate into existing processes and workflows.
• We want someone with relevant experience who is quick and eager to learn.

Nice to have (can be trained after onboarding):

• IoT gateway and edge computer experience.
• Familiarity with satellite internet (Starlink) and cellular networks.
• Exposure to farming/remote deployment environments.

English and Other Requirement:

• Upper-Intermediate or higher.
• Able to read documentation, write reports, and communicate in meetings with international stakeholders.
• Spoken English required. In urgent cases, real-time communication may be needed, but escalation to Xsights’ Network and Support Manager will also be available

• Monitor deployed systems, diagnose faults, and provide rapid response.
• Remote support may be required outside of normal working hours.

Why you’ll love working here?

Working environment:

• Hybrid working model (company office and home office)

• Work-life balance

• Work in an open-minded, friendly, positive, transparent environment.

 Compensations

• Full salary during 2-months probation period

• Full contribution to social insurances after probation period

• 13th-month bonus

 Type of leaves

• 11 public holidays, 14 days of annual leave and extra 2 annual leave added for every 3 years of work.

• 02 days of paid sick leave without medical document.

• Other leave: Christmas, Paid Paternity

 Premium Healthcare:

• Premium private insurance and 24/7 Accident Insurance

• Premium Annual Health Check Up

Other benefits:

• Birthday, Family care (Wedding, Babycare, etc.), Inpatient treatment

• Milestone Anniversaries

• Financial support for professional training certificates

• TechTalks, Soft skills workshops

• English training class

• Wellness activities (i.e. yoga, badminton)

• Company trip, Year-end-party, Regular beer night out

* By applying for the job at Groove Technology Vietnam, it is considered that Candidates agree to provide personal data for Groove Technology Vietnam to process in accordance with Term and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND-CP on personal data protection.