September 16, 2024

Project Manager

5 min read

Groove Technology is a cutting-edge software provider specializing in Logistics, eCommerce, and custom software systems. We seek to attract and retain the smartest and most capable staff in and around Ho Chi Minh City to offer the highest level of service to our customers from Hong Kong, Australia, and Europe.

We are a dynamic, process-oriented company with a keen focus on high-quality delivery and continuous improvement. We seek open-minded, creative, proactive professionals capable of thinking outside the box and comfortable sharing their ideas.

People Management

The following are a Project Manager’s key activities to ensure they meet their people management goals:

• Manage multiple teams in delivery perspective

• Creation and management of development plans for their team

• Address performance issues early with their team, setting clear expectations and holding their team to those expectations, and developing plans to address any performance gaps in their team

• Monitor and make team individuals accountable for the responsibilities of their role

• Address resourcing gaps or vacancies promptly

• Address interpersonal challenges in project lead board and/or multiple teams and resolve conflicts

• Regular one-on-one’s with their team

Project & Technology Leadership

• Guide multiple teams on processes and follow

• Assist the teams to prepare for capacity planning and PI planning

• Project planning, build and manage a schedule to ensure work is identified, assigned and completed on time

• Responsible for closely working with Delivery Leads, Product Owners to clarify, analyze the work packages delivery and delivery process

• Work closely with both Offshore software teams and Onshore teams to make sure the fully understanding business requirements and proper feedback of two sides.

• Work towards and continuously improve the development standards and guidelines in conjunction with the Technical Leads, QA Leaders

• Ensure the development delivery processes are being applied for all development activities, project and maintenance/enhancement

• Ensure quality software is delivered by themselves and their teams, with minimal defects and no go-live critical issues

• Manage and maintain stable operational environments for their clients, and incidents are managed according to operational processes

Teamwork and Collaboration

• Ownership and timely deliverables commitment

• Identification of excess capacity and sharing of excess resource or specialist knowledge across the broader team

• Timely and proactive response to requests for service from all areas of the business

• Communicate directly with the Delivery Leads to ensure they are fully informed of project status at all times

• In conjunction with the Technical Leads, QA Leads, Business Analyst, ensure the team deliver and foster quality software and solutions

• Identify and remove obstacles to achieving project efficiency

• Share knowledge and insights in a systematic way and encourage others to do the same

• In conjunction with the Technical Leads, QA Leads, Business Analyst, address the source of errors, issues or problems until they are resolved

Key Accountabilities

1. Work in close collaboration with Groove leaders for PI planning, deliverables commitment and sprint planning.

2. The primary contact with the onshore about delivery schedule. Represent the team after getting the buy-in from Groove leads and the rest of the team.

3. Ensure that PI goals/sprint goals are met.

4. Identify key issues & problems and pick the best choice among alternatives to deal with the onshore ADL.

5. Make timely decisions and to take action reflective of business objectives with the onshore ADL.

6. Manage onshore expectations by working in close collaboration with Groove leads and manage team performance and productivity in Sprint to Sprint

7. Manage team people and teams’ resources for capacity planning and reporting to customers

8. Manage processes, work in close collaboration with the onshore ADLs/Product teams to improve it

9. The liaison between Groove and customers to keep the commercial relationship on track.

10. Team building, motivate and inspire teams to improve team performance and productivity.

Requirement 

• At least 5 years experience as a Project manager

• Extensive experience in managing Dedicated team or multiple teams in a project

• Strict dedication to delivering projects within deadlines while adhering to established quality and documentation standards

• A good team player with excellent communication and interpersonal skills

• Strong on Problem solving skills, Decision making, Communication and Conflict resolution skills

• Good logical thinking to understand the client’s requests and business demands before clarifying the requests with Offshore software team

• Good attention to connect and develop the team members

• Good spoken English is a must.

The following is considered highly advantageous

• Experience in SAFe, especially PI planning

• Experience as a Business Analyst

• Experience working alongside ADL team

• Technical knowledge background

• Patience, Positivity and Be firm but fair

Why you’ll love working here?

Working environment:

• Hybrid working model (company office and home office)

• Work-life balance

• Work in an open-minded, friendly, positive, transparent environment.

 Compensations

• Full salary during 2-month probation period

• Full contribution to social insurance after probation period

• 13th-month bonus

 Type of leaves

• 11 public holidays, 14 days of annual leave, and an extra 2 annual leave added for every 3 years of service

• Payment for up to 6 unused annual leaves.

• 02 days of paid sick leave without doctor’s document requirement

• Other leave: Christmas, Paid Paternity

 Premium Healthcare:

• Premium private insurance and 24/7 Accident Insurance

• Premium Annual Health Check Up

Other benefits:

• Birthday, Family care (Wedding, Baby-care, etc.), Inpatient treatment

• Milestone Anniversaries

• Financial support for professional training certificates

• TechTalks, Soft skills workshops

• English training class

• Wellness activities (i.e. yoga, badminton)

• Company trip, Year-end-party, Regular beer night out